First visit guide

What to expect on your first appointment.

No mystery. No "let's see how it goes." Here is exactly what happens on day one, in order, with rough timing for each step. Most first visits run about 45 minutes start to finish.

  1. 1

    Paperwork & benefits (15 minutes)

    Download the new-patient packet ahead of time or fill it out in the waiting room. Bring your insurance card and a photo ID. If you have current imaging (X-ray, MRI), bring it on a disc or email it ahead — saves a step.

  2. 2

    Conversation (20 minutes)

    The doctor sits down with you. We listen first. What hurts, when, how long, what you have already tried, and what you actually need to be able to do — not just pain-free, but able to pick up your kid, sit through your commute, finish your half-marathon.

  3. 3

    Exam & imaging

    Orthopedic, neurologic, and range-of-motion tests. If imaging is needed, we will order it; if not, we will tell you that too. We do not X-ray every patient as a matter of course.

  4. 4

    Honest plan

    You will leave with a clear plan, a written estimate, and an answer to "how long until I feel better." No fourteen-page packets, no high-pressure sales pitch for a forty-visit prepaid program.

  5. 5

    Treatment, if you are ready

    Most new patients get their first adjustment the same day. If today is not the right day for treatment — you are in too much pain to tolerate it, you want to think about the plan, you need to talk to a spouse — that is fine. We will reschedule, no charge.

Download new-patient packet (PDF) Request an appointment
Welcome to South Texas Chiropractic
Insurance & payment

Straight answers before you ever swipe a card.

We verify your benefits before your first appointment so the front-desk conversation is short and there are no surprises on visit two.

If you are paying out of pocket

We publish a flat new-patient exam fee and a flat per-visit adjustment fee. We do not require pre-paid care plans. We do not bundle. If a tool is not going to help you, we will not bill you for it.

CareCredit & payment plans

CareCredit is accepted for larger treatment plans. Internal payment arrangements are available for established patients who need them — just ask.

Plans we accept

  • BlueCross BlueShield of Texas
  • Aetna
  • Cigna
  • United Healthcare
  • Humana
  • Medicare
  • Tricare
  • Most auto & PIP policies
  • Workers' comp (case-by-case)

Plan list current to 2026. We will verify your specific benefits before your first appointment.

Common questions

What new patients usually ask first.

If the question on your mind is not here, just call us — we would rather answer it now than have you guess.

How long until I feel better?

Most new patients notice a meaningful change inside two to four visits. Chronic, long-standing issues take longer — we will give you an honest read after the first exam, not a generic 24-visit plan.

What is the difference between an adjustment and a massage?

A massage works on muscle and soft tissue. An adjustment is a precise, controlled movement of a specific joint to restore motion and reduce nerve irritation. Both have a place; we often use them in the same visit.

Is chiropractic care safe for children?

Yes — when done by a chiropractor trained to work on kids. Pediatric adjustments are remarkably gentle, often nothing more than fingertip pressure. Both Dr. David and Dr. Austin treat children regularly.

How many visits will I need?

It depends on what is wrong and how long it has been wrong. We do not sell prepaid packages. After your exam we will recommend a plan with a clear end-point, and we will revisit it together as you progress.

Do I need a referral?

No. Chiropractors are primary-contact providers in Texas. You can call us directly, no referral required.

What if I have been to a chiropractor before and did not like it?

Tell us why on the phone. There are dozens of techniques — if a high-velocity adjustment is not for you, there are gentler options that work just as well for many conditions.

Will an adjustment hurt?

Most patients describe the sound (the audible 'pop') as more startling than the sensation. The adjustment itself is quick and usually relieving. We will not surprise you — every movement is explained before it happens.

Ready when you are.

Request a new-patient appointment and we will call you back the same business day.